How to use this site.

1 · LEARN FROM OUR BLOG & RESOURCES

Learn from the resources on this site to improve your understanding or teach others you work with.

• What are KPIs? KPIs are key performance indicators — the measurable values that show how effectively your organization is achieving its business objectives.
• What is a metric versus a KPI? A Metric is something you measure, a Key Performance Indicator can be a metric. Not every metric is a KPI, and not every KPI is a metric.
• What is a KPI versus a KBI? Key Performance Indicators vs Key Behavior Indicators. Performance indicators are typically outcome or outputs, Key Behavior Indicators are behaviors that tend to be input.
• What is a lead versus lag measure? A lead measure is something affecting the inputs or beggining of a process. A Lag Measure is something that is measure at the end or output/outcome of a process.
• What are cause-and-effect relationships? Y is a function of X. Metrics have relationships. Inputs are related to outputs. Part of the problem to solve in most businesses is understanding how changing some inputs changes the outputs.

2 · BROWSE THE LIBRARY OF KPIS

• Long list versus short list — help me understand the relationships between metrics and business objectives. Locate, define, and collect.
• Agree, build consensus, and encourage my organization to use common names and definitions for similar metrics.
• Identify the status of metrics we track now and metrics we want to track in the future.
• Establish a common metric taxonomy to get people in my organization speaking the same language when it comes to metrics, business outcomes, and goals.
• Establish a way of organizing all of the various metrics that our business has and connecting them to business strategy.
• Begin to assign ownership and responsibility to certain metrics.

3 · SELECT, SAVE & SHARE

• Use the Favorite/Star feature to save metrics and their tree.
• Save your lists by entering your email address.
• Download a list of your saved metrics.
• Share your saved metrics with a colleague.
• Import your metrics to KPI Fire.

4 · ASSIGN, TRACK, IMPROVE

In KPI Fire, you can do even more:

• Assign owners to each metric.
• Set targets by day, week, month, quarter, year.
• Add metrics to scorecards and Huddleboards.
• Track reason codes for misses and display as pareto chart.
• Track action items and improvements linked to metrics.