Industries
KPI trees by industry
Industry KPI scorecards for manufacturing, mining, services, distribution, government and SaaS — each with full metric trees, formulas and definitions.
Manufacturing
8 KPI trees
Manufacturing OEE & Throughput · Lean Continuous Improvement & Waste · Supply Chain Fulfillment · Marketing Qualified Pipeline · EBITDA Margin Driver Tree · Employee Retention & Engagement · Manufacturing SQDC (Safety, Quality, Delivery, Cost) · Cost of Poor Quality (COPQ)
Mining
3 KPI trees
EBITDA Margin Driver Tree · Mining EBITDA · Cost of Poor Quality (COPQ)
Services
7 KPI trees
Sales Pipeline Velocity · Marketing Qualified Pipeline · Customer Support Efficiency · EBITDA Margin Driver Tree · Employee Retention & Engagement · Improve NPS / CSAT · Cost of Poor Quality (COPQ)
Distribution/Resellers
3 KPI trees
Supply Chain Fulfillment · Marketing Qualified Pipeline · Cost of Poor Quality (COPQ)
SaaS
6 KPI trees
SaaS Net Revenue Retention · Sales Pipeline Velocity · Marketing Qualified Pipeline · Customer Support Efficiency · Employee Retention & Engagement · Improve NPS / CSAT