Strategic objectives
KPI trees by objective
Find the KPI tree for your goal — cost reduction, revenue growth and retention, quality, throughput, efficiency and people — with formulas and lead/lag measures.
Cost Reduction
9 KPI trees
Manufacturing OEE & Throughput · Lean Continuous Improvement & Waste · Supply Chain Fulfillment · Customer Support Efficiency · EBITDA Margin Driver Tree · Employee Retention & Engagement · Manufacturing SQDC (Safety, Quality, Delivery, Cost) · Mining EBITDA · Cost of Poor Quality (COPQ)
Revenue Retention
1 KPI tree
SaaS Net Revenue Retention
Revenue Growth
5 KPI trees
SaaS Net Revenue Retention · Sales Pipeline Velocity · EBITDA Margin Driver Tree · Mining EBITDA · Improve NPS / CSAT
Efficiency
2 KPI trees
Lean Continuous Improvement & Waste · Customer Support Efficiency
Yield/Throughput
5 KPI trees
Manufacturing OEE & Throughput · Supply Chain Fulfillment · Sales Pipeline Velocity · Manufacturing SQDC (Safety, Quality, Delivery, Cost) · Mining EBITDA
Availability/Utilization
1 KPI tree
Manufacturing OEE & Throughput
Quality
7 KPI trees
Manufacturing OEE & Throughput · Lean Continuous Improvement & Waste · Supply Chain Fulfillment · Customer Support Efficiency · Manufacturing SQDC (Safety, Quality, Delivery, Cost) · Improve NPS / CSAT · Cost of Poor Quality (COPQ)
Recruit/Retain People
1 KPI tree
Employee Retention & Engagement