People/HR
Employee Retention & Engagement
Connect voluntary turnover to engagement, manager quality and time-to-productivity.
Show levels:
Related KPI trees
Operations/Service/Support
Customer Support Efficiency
L0 · Cost per Resolved Ticket · 9 metrics
Balance cost per ticket and customer satisfaction through resolution speed and deflection.
Finance
EBITDA Margin Driver Tree
L0 · EBITDA Margin · 8 metrics
Trace EBITDA margin back to gross margin, operating expense discipline and working drivers.
Production/Manufacturing
Cost of Poor Quality (COPQ)
L0 · Cost of Poor Quality (COPQ) · 20 metrics
Expose the hidden cost of defects by decomposing COPQ into internal failure, external failure, appraisal and prevention costs.
From library to execution
A KPI tree on paper is a plan. In KPI Fire it's a system.
Import any tree, assign metric owners, connect data, and launch improvement projects the moment a leading indicator drifts.
- Live scorecards & catchball
- Strategy deployment (Hoshin)
- Kaizen & project tracking
- Automated red/green alerts
- See KPI Fire in action