In the Lean Continuous Improvement & Waste tree · Level 1
How Cost of Poor Quality (COPQ) is calculated
Scrap + Rework + Warranty + Returns
Internal + external failure costs.
- Type
- Lagging
- Cadence
- Monthly
- Rolls up to
- Cost of Waste Eliminated
Lagging indicator · Monthly
Cost of Poor Quality (COPQ)
Internal + external failure costs.
In the Cost of Poor Quality (COPQ) tree · Level 0
How Cost of Poor Quality (COPQ) is calculated
Internal Failure + External Failure + Appraisal + Prevention Costs
Total cost incurred because products or services fail to meet requirements — internal failure, external failure, appraisal and prevention.
- Type
- Lagging
- Cadence
- Monthly
From library to execution
A KPI tree on paper is a plan. In KPI Fire it's a system.
Import any tree, assign metric owners, connect data, and launch improvement projects the moment a leading indicator drifts.
- Live scorecards & catchball
- Strategy deployment (Hoshin)
- Kaizen & project tracking
- Automated red/green alerts
- See KPI Fire in action